Effective Date: 2023-10
Welcome to TLH Holdings ("Company", "we", "our" or "us"). We are committed to protecting your privacy when you visit our website and use our services. This Privacy Policy outlines the information we collect, how we use and protect it, and the choices you have regarding your personal information.
Information We Collect
1.1 Personal Information When you visit our website or use our services, we may collect personally identifiable information ("Personal Information") including but not limited to your name, email address, physical address, telephone number, billing information, and payment details. We collect this information to process your transactions, fulfill your orders, and provide customer support.
1.2 Log Data We collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
1.3 Cookies We may use cookies to collect information and improve our services. Cookies are small files stored on your device that help us analyze web traffic or recognize you when you visit our website. You have the option to decline cookies in your browser settings, but this may affect your experience on our website.
Use of Information
2.1 Personal Information We use your Personal Information to process orders, fulfill transactions, and provide customer support. We may also use your information to communicate with you, send promotional offers, conduct surveys, and improve our services.
2.2 Log Data and Cookies We use Log Data and cookies to analyze and improve our website's performance, track user behavior and preferences, and personalize your experience with our services. We may also use this information to detect and prevent fraud, enhance security, and comply with legal obligations.
Data Sharing and Disclosure
3.1 Service Providers We may disclose your Personal Information to third-party service providers who assist us in operating our website and provide services on our behalf. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by us.
3.2 Legal Compliance We may share your information if required by law, court order, or governmental authority. We may also disclose your information to protect our rights, enforce our policies, and investigate potential or actual fraud.
3.3 Business Transfers In the event of a merger, acquisition, or sale of the Company, your Personal Information may be transferred to the new entity as part of the transaction. We will notify you of any such change and provide an opportunity to opt-out if your Personal Information will be used contrary to this Privacy Policy.
Data Security
We implement industry-standard security measures to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access and update your Personal Information. You may also choose to opt-out of marketing communications by following the instructions in our communications or contacting us directly. Please note that even if you opt-out of marketing, we may still communicate with you regarding transactions or operational matters.
Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect or solicit Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information to us, please contact us immediately, and we will delete their information from our records.
Changes to Privacy Policy
We may amend this Privacy Policy at any time by posting the revised version on our website. We encourage you to review this Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
TLH Holdings
3130 Balfour Rd Ste D # 329
Brentwood, CA, 94513
support@tlhholdingsllc.com
408-900-9179
