Welcome to TLH Holdings!
Please read these Terms of Service ("Terms") carefully before using our website (www.tlhholdings.com) or any other services offered by TLH Holdings ( "we," "us," or "our"). TLH Holdings is an online e-commerce company located in California, USA specializing in buying products at wholesale and reselling them on multiple platforms such as Amazon, eBay, and Shopify.
Your access to and use of our services are conditioned on your acceptance of and compliance with these Terms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, then you may not access or use our services.
1. Services
a. TLH Holdings is an online e-commerce company engaged in the purchase of products at wholesale for the purpose of resale through platforms such as Amazon, eBay, and Shopify.
b. TLH Holdings provides a platform that facilitates the purchase, storage, and fulfillment of products to customers who have registered and created an account ("Customers").
c. By engaging our services, you acknowledge that TLH Holdings acts solely as a facilitator between Suppliers and Customers. TLH Holdings does not take ownership of the products, nor does it directly sell or guarantee the quality of any product.
2. Account Registration
a. In order to access and use our services, you must create an account with TLH Holdings. By creating an account, you agree to provide accurate and complete information about yourself or your business.
b. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or suspected breach of security.
3. Prohibited Activities
a. You agree not to use our services for any illegal or unauthorized purpose, including but not limited to:
i. Violating any laws or regulations applicable to your jurisdiction or the jurisdiction of TLH Holdings.
ii. Using our services to infringe upon the intellectual property rights of others.
iii. Interfering with or disrupting the integrity or performance of our services or the data contained therein.
iv. Engaging in any fraudulent or deceptive activities.
v. Harassing, abusing, or threatening other users of our services.
b. TLH Holdings reserves the right to terminate or suspend your account and refuse any current or future use of our services if we believe you have violated these Terms or engaged in any prohibited activities.
4. Product Quality, Warranties, and Guarantees
a. TLH Holdings does not manufacture or create any of the products sold through our platform. We act solely as a facilitator between Suppliers and Customers.
b. TLH Holdings makes no warranties or guarantees, express or implied, about the quality, fitness for a particular purpose, or accuracy of the products purchased through our platform. Any issues related to the quality or accuracy of the products should be directed to the Supplier.
c. TLH Holdings will make reasonable efforts to ensure that the products purchased through our platform are accurately described and meet your expectations. However, TLH Holdings shall not be liable for any damages or losses arising from the use or reliance on any products purchased through our platform.
5. Intellectual Property
a. TLH Holdings and its licensors retain all rights, titles, and interests in our services, including but not limited to all text, images, graphics, logos, trademarks, and other proprietary materials.
b. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works based on any part of our services without our prior written consent.
6. Limitation of Liability
a. TLH Holdings shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to your use of our services or the products purchased through our platform.
7. Governing Law and Dispute Resolution
a. These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America.
b. Any disputes arising out of or relating to these Terms or your use of our services shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association.
8. Changes to Terms
a. TLH Holdings reserves the right to modify or replace these Terms at any time. Any material changes will be notified to you through our website or by email.
b. Your continued use of our services after any modifications to these Terms constitutes your acceptance of the modified Terms.
If you have any questions or concerns regarding these Terms of Service, please contact us at support@tlhholdings.com.
Last Updated: 2023-10